Tuesday, January 11, 2011

Train the Trainers: Training Effectiveness

For everything you wanted to know on building leadership and management, refer Shyam Bhatawdekar’s website: http://shyam.bhatawdekar.com/

(Refer our High Quality Management Encyclopedia “Management Universe” at: http://management-universe.blogspot.com/)

(Refer all the previous posts for better understanding and benefits for you).

Ensuring Effectiveness of Training

During the Training:

  • Active participation through discussions, role plays, activities, exercises
  • Recap by participants (trainees)
  • Learning diary by trainees
  • End of the session or end of the day test/quiz
  • Test/quiz at the beginning of the program and again at the end of the program
  • Moral (gentlemanly) contract between trainer and trainee for implementation
  • Formal action plan for organization and self (by trainees)
  • Project and its presentation using learnings (by trainees)
  • Case study presentation using learnings (by trainees)
  • End of the day feed back from trainees

Ensuring Effectiveness of Training

Post Training:

  • Trainer keeps a track through follow-up with trainees and makes periodic assessment of what and how much the trainees are implementing
  • Keeping a track of personal action plan of each trainee periodically and presentation by the trainees on their behavior changes
  • Departments’ involvement during building action plan after the training and tracking by department(s) and also by the trainer
  • Refresher courses
  • Post program reading by the trainees guided by the trainer and the departments

Training Effectiveness: Assess How Well You Did

Introspect your performance as a trainer to know how well you did in your seminar or workshop by ticking out against the points given below (the list of the parameters given below is not necessarily comprehensive):

  • Dressed appropriately
  • Stated objectives
  • Restated objectives at end
  • Avoided unnecessary jokes
  • Spoke at normal pace
  • Spoke loudly and clearly
  • Good body language
  • Interactive
  • Prepared for interruptions
  • Looked at audience
  • Patient and polite
  • Repeated/restated each question
  • Answered questions at the right time
  • Answered appropriately

(You may like to use the additional reference material pertaining to becoming a great trainer at Management Games, Management Exercises and Icebreakers at http://shyam.bhatawdekar.com/ and http://management-games-icebreakers.blogspot.com/ and
Management Anecdotes or Management Case Studies at http://management-anecdotes.blogspot.com/ or http://corporate-case-studies.blogspot.com/)

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